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Privacy Policy

At Bertam Cabinstay, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

  • Personal Information: Name, email address, phone number, and any other information you voluntarily provide through contact forms, booking inquiries, or direct communication.
  • Booking Information: Details related to your reservation, such as check-in/check-out dates, number of guests, and special requests.
  • Technical Information: IP address, browser type, device information, pages visited, and usage data collected automatically through cookies or analytics tools.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To respond to inquiries and manage booking requests
  • To provide, operate, and maintain our website and services
  • To communicate with you regarding reservations, updates, or promotions
  • To improve our website, services, and customer experience
  • To comply with legal obligations

3. Cookies and Tracking Technologies

Bertam Cabinstay may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings; however, doing so may affect certain website functionalities.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist us in operating the website or managing bookings
  • When required by law, regulation, or legal process
  • To protect our rights, safety, or property, and that of our users

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

You have the right to request access, correction, or deletion of your personal information. To make such a request, please contact us using the details provided below.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it.

10. Changes to This Privacy Policy

Bertam Cabinstay reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Bertam Cabinstay
Email: bertamcabinstay@gmail.com
Phone: +60 12-485 2123