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Terms

Welcome to Bertam Cabinstay. By accessing or using this website and our services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

  • “We”, “Us”, “Our” refers to Bertam Cabinstay.
  • “You”, “Guest”, “User” refers to any person accessing this website or making a booking.
  • “Property” refers to the homestay accommodation operated by Bertam Cabinstay.

2. Use of Website

You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

3. Booking and Reservations

  • All bookings are subject to availability and confirmation.
  • Booking details must be accurate and complete.
  • We reserve the right to refuse or cancel any booking at our discretion.

4. Payment Terms

  • Payment terms, deposit requirements, and accepted payment methods will be communicated at the time of booking.
  • Full payment must be made within the specified timeframe to secure the reservation.
  • Failure to make payment may result in cancellation of the booking.

5. Cancellation and Refund Policy

  • Cancellation terms will be provided at the time of booking.
  • Refunds, if applicable, will be processed according to the agreed cancellation policy.
  • No-shows may be charged the full booking amount.

6. Check-in and Check-out

  • Check-in and check-out times will be communicated prior to arrival.
  • Early check-in or late check-out is subject to availability and may incur additional charges.

7. Guest Responsibilities

  • Guests must take reasonable care of the property and its contents.
  • Any loss or damage caused during the stay may be charged to the guest.
  • Illegal activities, excessive noise, or disruptive behavior are strictly prohibited.

8. Maximum Occupancy

The number of guests staying at the property must not exceed the maximum occupancy stated at the time of booking. Additional guests may result in extra charges or termination of the stay.

9. House Rules

Guests must comply with all house rules provided before or during the stay. Failure to comply may result in immediate termination of the booking without refund.

10. Liability Disclaimer

Bertam Cabinstay shall not be held liable for any loss, damage, injury, or accident sustained by guests during their stay, except where required by applicable law. Guests are responsible for their own personal belongings.

11. Force Majeure

We shall not be liable for failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, government actions, or other unforeseen circumstances.

12. Third-Party Links


This website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party sites.
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